
Pro Tools and Pro Tools HD 10.0 on Mac OS X 10.6.x (“Snow Leopard”) and Mac OS X 10.7.x (“Lion”) — 10/13/11 2
Mac OS X 10.7.x Keyboard Shortcuts for Mission Control Conflict with Pro Tools Keyboard Shortcuts
By default, Mac OS X 10.7.x uses Control + Arrow Up and Arrow Down keys to open Mission Control and Application Windows.
These keyboard shortcuts conflict with the Pro Tools keyboard shortcuts for changing track display height. You can disable or re-
assign these shortcuts in Mac OS X.
To disable or reassign keyboard shortcuts in Mac OS X:
1 From the Apple menu, choose System Preferences.
2 Click Keyboard.
3 Click the Keyboard Shortcuts tab.
4 Disable or reassign the shortcut for Mission Control.
In Mac OS X 10.7.x, the Library folder in each User folder is now hidden
DigiTrace logs, which can be helpful in troubleshooting Pro Tools errors, are stored in User/Library. These logs will be more dif-
ficult to find if the Library folder is hidden.
To find the Library folder:
Go to the Finder and click the Go menu while holding the Option key. Library will appear in the menu while the Option key is held.
To permanently unhide the Library folder:
1 Launch Terminal.
2 Type: chflags nohidden /Users/<Username>/Library.
Pro Tools Menus and Interface are Grayed Out on Launch (PTSW-18024)
Pro Tools can appear unresponsive at launch, with the Menus grayed out and browsers inoperable. This can happen because of
Spaces. If Pro Tools is launched in any other Space than the first one, the Session Quick Start dialog still opens in the first Space.
You can temporarily disable Spaces, launch Pro Tools, and disable the Session Quick Start dialog in the Preferences to avoid this
problem.
Automatic Update Notification will not connect through a proxy server that requires authentication (108837)
Software Updater will not find an active internet connection when behind a proxy server that requires authentication to gain in-
ternet access. To work around this, the client machine with Software Updater needs to be moved out from behind the proxy or
the proxy needs to allow HTTP access via port 80 without requiring authentication.
Ethernet control surfaces and work surfaces may be unable to communicate with Pro Tools when Parallels Desktop for Mac is
Installed (101232)
If you use an Ethernet control surface (such as C|24) or work surface (such as D-Control or D-Command) with Pro Tools,
Parallels Desktop for Mac may prevent communication with the surface. Uninstall Parallels for your computer to restore
communication.
Changing track output assignments takes a long time (102062)
If your Pro Tools system uses a Mojo and a Magma PE6R4 expansion chassis, changing a track Output assignment can take be-
tween 4–8 seconds with a 24-bit, 96 kHz session. Pro Tools systems with a Mojo and other expansion chassis may also exhibit this
behavior. In contrast, changing track Input assignments, as well as deactivating and reactivating track occurs almost immedi-
ately.
VENUE FWx for FOH Rack, Mix Rack and SC48 is not supported in Pro Tools 10 (PTSW-151588)
The initial release of Pro Tools 10 does not offer driver support for the VENUE FWx FireWire Option card compatible with
VENUE FOH Rack, Mix Rack and SC48. Customers with these systems should continue to use Pro Tools 9 until further notice.
The hide status of the Library folder may be reset during an OS update.
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